We're confident in our products and standby our quality.

If your jewelry breaks or tarnishes within 4 months of purchase, please contact customer.

If a home item is found to be defective within 30 days of purchase, we will repair or replace it at no additional cost. This warranty does not cover: normal wear & tear damaged caused by misuse, accidents, or improper care.

For any questions or assistance, please contact our customer service team at info@shoprorodesigns.

We're here to help!

Please reach out to customer service and we will let you know a date that the product will be available.

Our gold-plated jewelry will naturally tarnish over time when exposed to body oils and other natural elements. To keep your jewelry looking its best, remove before bathing, swimming, exercising, or applying products such as hairspray, perfumes, and lotions. After each wear, gently wipe the surface of your jewelry with a soft cloth to keep it clean and polished.

Please avoid hot food and liquids. Handwash only with cold or lukewarm water after use. Care should be taken to avoid scratches.

All resin pieces are strong and durable, but they can break if dropped or hit against a hard surface.

Wipe clean with cloth and water and gentle soap if needed. Lay flat to dry.

Do not soak in water & do not expose to sun for a long time.  

Mild dish soap may be used, but avoid using a brush which could damage the pattern.