Shipping & Returns

Shipping

After placing an order, you'll receive a confirmation email. Once your order has been shipped, you'll get another email containing the tracking details. Please allow 48-72 hours for order processing and shipment.

Returns

Free shipping on orders over $200 with code FREESHIP.
RoRo Exclusive Designs are excluded from discounts (RoRo Designs Resin Collection, Wipeable Placemats, and Reversible Napkins).
Jewelry items and placemats are non returnable.
We want you to love all of your RoRo little luxuries, but understand sometimes things don’t work out. Returnable items can be returned within 14 days of the original purchase in exchange for store credit. To be eligible for a return, product must be in its original packaging and must not have been used or damaged. Product that does not meet this criteria will not be considered for a return.
To start a return, please email us at  info@shoprorodesigns.com.
We stand by the quality of our pieces, but if something happens with your jewelry or home items, please reach out to us at info@shoprorodesigns.com with detailed information and photographs, and we will be happy to assist you.